Tuesday, 3 March 2009

Nokia 5800 Faces 3G Connection Issues in US

Just days after the Nokia 5800 XpressMusic available in US, Nokia has halted the sales of its full touch screen phone due to the phone’s 3G connection issues. According to Nokia Statement, the issues is only discovered with the US version and does not affect other regions. The Nokia 5800 is available for 399 USD before taxes and subsidies in the U.S.

Nokia Statement below:

We have learned that some Nokia 5800 XpressMusic devices are having issues with 3G performance. This is a very isolated problem concerning only the North American market* and is not specific to any other region or country. We are currently investigating the matter further to find a quick remedy to the situation. Customer satisfaction and product quality are very important to Nokia and we take all quality and customer satisfaction-related issues seriously. Nokia is investigating the issue. Existing customers of the 5800 XpressMusic who experience 3G signal issue with the device are advised to contact Nokia Customer Care.?

*only NY and Chicago affected, in Dallas and Miami the devices are working OK. The investigation is ongoing on the device itself and the network used in these cases.


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